Hospitality, Retail, Hotels

Deploying Innovative Service Models

Success in services that are customer-facing such as hospitality and retail hinge upon consistent delivery of service across the brand, while customizing an approach to an increasing customer segmentation. Technology has allowed companies to segment customer bases on a wide set of profiles; however, without integrating processes to efficiently deliver goods and services, an organization’s cost can increase dramatically and erode profits. Knowing the customer and responding to their needs has become a baseline standard.

Areas of Expertise

  • Hotel and retail operations performance improvement
  • Customer acquisition and loyalty management
  • Technology Integration and Business Intelligence
  • Product management and supply chain optimization
  • Facilities management
  • Customer retention and market growth strategies
  • Strategic pricing, promotions management and margin optimization
  • Deployment of LEAN and Six Sigma methodologies for process improvement

Come "Check-in" and stay awhile.

Download SAGIN's services and experience in the Hospitality and Retail Industry.

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